Q. How Do I Care For My Swimsuit ?
A. How to care for your swimsuit
- Rinse Well In Clean Water After Every Use
- Warm Hand Wash With Mild Soap
- Do Not Bleach Or Use Harsh Detergents
- Drip Dry Out Of Direct Sunlight
- Do Not Dry Clean
- Do Not Tumble Dry
- Do Not Iron
- Do Not Pack Or Store Wet
- Do Not Leave Rolled Up In A Wet Towel
- Avoid Rough Surfaces Such As Concrete, Swimming Pool Edges, etc
- Avoid Contact Of Sun cream And Oils On Swimsuit
Q. What Are Your Shipping Rates ?
A. Our shipping rates are a one off cost for each delivery –
When you put an item in the basket and then go to your basket, you can calculate your shipping costs by choosing your destination.
The options and costs will come up before you need to go through with the order
Q. When Will I Receive My Swimwear ?
A. Your swimwear will be shipped within 7 days of receiving your order. Orders when shipped will be received
- Australia between 1 – 2 working days after postage
- New Zealand between 3 – 4 working days after postage.
- Asia Pacific approx. between 3 – 8 working days after postage
- USA/Canada/Middle East approx. between 4 – 8 working days after postage
- Europe/Rest Of World approx. between 4 – 8 working days after posting
Q. How Will My Products Be Shipped ?
A. All products will be shipped through Australia Post. Australian orders will be sent Express Post. All Other orders will be shipped Air Mail.
Q. What Are Your Returns Policy And Money Back Guarantee ?
A. If you are not satisfied with your swimsuit you only need to CONTACT US within 30 days of receiving your swimwear and we’ll let you know how to go about sending your swimsuit back to swap size, style or colour or even to get your money back.
Q. What Forms Of Payment Do You Accept ?
A. We use PayPal who accept Visa Card, Master Card or a PayPal account. Personal cheques and money orders can only be accepted for Australian orders in Australian dollars. Also Direct Deposit can be used for Australian orders only. You can use your Master Card or Visa also over the Phone or by Fax.
Q. Is My Credit Card Secure ?
A. Yes All online payments are done through PayPal which is a leader with secure online payments.
Q. What’s The Difference Between Lycra And LongLife Polyester ?
A. CLICK HERE for more information.
Q. What Does The + In Front Of The Phone Number Mean ?
A. Before the + if your outside Australia dial your countries international dialling code, ie. 011 for the USA
Q. Do You Accept Personal Cheques ?
A. Only for orders in Australia and only for cheques in Australian Dollars. The order will only be sent out after the cheque has cleared.
Q. What About Import Duties ?
A. Import duties are the responsibility of the customer, each country has different rules as to how much you can ship at one time.
Q. What If I Would Like A Style That I Have Had Previous But Isn’t On This Site ?
A. Please email us at firstname.lastname@example.org if you would like to have a previous ordered suit. Please leave your First and Last name, Address and contact phone number, and some information on what it is your after, and we will do our best to help you out.
Q. What Countries Can You Ship To ?
A. We can ship to any country with a Postal System.
Q. Who Manufactures The Swimwear On This Site ?
A. Zedar Swimwear manufacture all garments in our own factory, which gives us full control over quality.